Publication

Keyword search systems became very popular in the last decade because they allow people to access and find information in an easy and comfortable way. However, to keep the Quality of these systems on a high level, the system designers have to address several problems like changing requirements of the users or changes in the underlying data structure. We believe that user feedback is an elegant way to handle some of these problems and keep the system flexible and adaptable for future changes in the requirements. To prove this concept this report explains the design and implementation of several user feedback features which are added to an existing keyword search system over data warehouses. We will show by example how these features can be used by the users and how they improve the usability and flexibility of the given system. At the end of this report we will show proposals for other feedback features and how the implemented features could be further improved.

@mastersthesis{abc,
	abstract = {Keyword search systems became very popular in the last decade because they allow people to access and find information in an easy and comfortable way. However, to keep the Quality of these systems on a high level, the system designers have to address several problems like changing requirements of the users or changes in the underlying data structure. We believe that user feedback is an elegant way to handle some of these problems and keep the system flexible and adaptable for future changes in the requirements. To prove this concept this report explains the design and implementation of several user feedback features which are added to an existing keyword search system over data warehouses. We will show by example how these features can be used by the users and how they improve the usability and flexibility of the given system. At the end of this report we will show proposals for other feedback features and how the implemented features could be further improved.},
	author = {Mike Klausmann},
	school = {31},
	title = {User Feedback Integration - Incremental Improvement},
	year = {2011}
}